Privacy Policy
Last updated: November 1, 2025
At TwoOrbit ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or make payments through Razorpay payment gateway.
1. Information We Collect
1.1 Personal Information
- Name, email address, phone number
- Company name and business address
- Billing and payment information (processed securely through Razorpay)
- Communication preferences
1.2 Technical Information
- IP address, browser type, device information
- Website usage data and analytics
- Cookies and similar tracking technologies
1.3 Payment Information
All payment transactions are processed securely through Razorpay Payment Gateway. We do not store your credit card details, debit card details, or banking information on our servers. Razorpay handles all payment data in compliance with PCI-DSS standards.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services
- To process payments and manage billing
- To communicate with you about your projects and inquiries
- To send you updates, newsletters, and marketing communications (with your consent)
- To respond to your questions and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms
3. Razorpay Payment Gateway
We use Razorpay as our payment gateway to process all financial transactions. When you make a payment:
- Payment information is encrypted and transmitted securely to Razorpay
- Razorpay complies with PCI-DSS Level 1 security standards
- We only receive transaction confirmations and payment status, not card/banking details
- Your payment data is stored securely on Razorpay's servers, not ours
- Razorpay's privacy policy applies to payment transactions: https://razorpay.com/privacy
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers (like Razorpay for payments) who assist us in operating our business
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with any merger, sale, or acquisition of our business
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Payment processing through PCI-DSS compliant Razorpay gateway
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve user experience
- Provide personalized content
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Objection: Object to processing of your information for marketing purposes
- Data Portability: Request transfer of your data in a structured format
To exercise these rights, please contact us at twoorbit01@gmail.com
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Payment transaction records are retained as per legal and accounting requirements.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using our services, you acknowledge that you have read and understood this Privacy Policy.